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| Post Number: 1
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cmmitchell 

Group: Members
Posts: 27
Joined: Dec. 2003
Member Rating: None
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Posted on: Sep. 07 2011,06:26 |
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Andrew,
I did send you a personal email regarding this topic but I haven't received a response.
I'm looking to reacquire my licence key which I lost due to a malfunction with my Acronis backup drive. Would it be possible for you to send it to me via email?
Regards,
Christian.
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| Post Number: 2
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andrew 

Group: Super Administrators
Posts: 635
Joined: Oct. 2003
Member Rating: 4
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Posted on: Sep. 08 2011,05:57 |
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I saw your earlier message and re-sent the code about 26 hours ago. You might check your SPAM folder.
-------------- Andrew Phillips Moderator of Forums and creator of Hex Edit
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| Post Number: 3
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cmmitchell 

Group: Members
Posts: 27
Joined: Dec. 2003
Member Rating: None
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Posted on: Sep. 13 2011,07:26 |
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Thanks for the reply.
Please note that my email address has changed. I believe you sent your response to my old email address rather than the one assoicated with my forum profile.
Could you please clarify whether my licence key/code is vaid for 3.4, 3.5, or 3.6.
I recall that I inadvertently purchased an update when I didn't need to. You stated this in a subsequent correspondence which I no longer have.
If I need to upgrade then I will do so but I just need confirmation from your records.
Regards,
Christian.
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| Post Number: 4
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andrew 

Group: Super Administrators
Posts: 635
Joined: Oct. 2003
Member Rating: 4
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Posted on: Sep. 19 2011,06:35 |
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According to our records the current licence you have is for 3.4.
Since you've already bought an upgrade I'll send you an upgrade code for 3.6.
-------------- Andrew Phillips Moderator of Forums and creator of Hex Edit
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